From an equipment company providing service to a service company providing equipment.
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Accelerating Smooth Service with a smile
As one of the market leaders in Europe within machinery and equipment rentals Ramirent has grown rapidly to serve the biggest construction projects. But what about the smaller ones? Some may think that Ramirent has outgrown the small customers. Nothing could be further from the truth.
With the “Smooth service with a smile”- mission Ramirent set the target to not only be among the best in Europe but also the best in town, serving the corner shop, the small business and the guy next door. With this in mind we invited all employees to explore the new values together as a team, participate in competitions, do storytelling workshops and complete individual challenges and cooperative tasks. The result: A true internal movement rewarded with a smile from Raiment’s customers.